Any folks out there in the banking industry???…had an experience where I made a deposit to an ATM…it included a $700 check that the bank is stating was not included in the deposit envelope … noted on the envelope were instructions to deposit so much into my checking account and the other was to be applied toward my credit card…when I looked at my account online it indicated the deposit had been made… the bank sent me an email later related to the deposit…it was marked “URGENT”…and its purpose was to inform me that I am not to use the ATM to request a transfer of funds to pay my credit card… never once was there any mention the check was not in the envelope…thus far they have charged me almost $250 in overdraft fees…does anyone know if there is anything that can be done about this?…doesn’t seem this is ethical on the bank’s part…if the check was truly missing, why wouldn’t they say something during the “Urgent” message that was sent addressing the deposit and the notation placed on the envelope? Can they legally charge me this money knowing that according to them, the check was not in the envelope, but yet send an “URGENT” message overlooking a detail as important as this?
“FIT TO BE TIED” at the moment…
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By: ATM Deposit Error
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