hay guys,
my Bank guaranty bank, refused to opt me out of the overdraft. I asked them in 2010 when the law was passed and the claim they did it. Manage my checking well I did not have a incident until 2011.
I went back and forth with their unprofessional customer service dept supervior. They later decided that a
misunderstanding took place. WHAT? please opt me out of all overdraft. What misunderstanding is that. Hold on this get better April of this year it happen again. A company sent in a electric check and I was Short to pay it by $5.00 Guaranty charge me 28.00 then another 28.00 5 days later and on the 7th day of overdraft they charge me $36.00. This time they told me I did not opt out over all. I just said Opt me out of the overdraft. I had to say OPT ME OUT OVER all. What the “F”.
Can you believe that! later after refusing to pay and reporting them for breaking the 2010 overdraft law. Like before they cleared THE illegal CHARGES. Guest what it happen again on a $4.95 check electronic sent.
This time Guaranty Bank says they have me on a recorder telling them to put me back on the overdraft program.
Now they are “dam lier” is their no end here, here I go again.