for the last two months one of which seems to be their tardy payment of my phone bill they take as much as seven days to pay it, now I have had a serious problem for the same two months with my bank not sure if I should name it but I think the public needs to know .. Bank of the South West NM u.s.a. The problem for me started when I went online to check my balance it showed a 12 dollar balance so I went to my game site and charged some premium points, the transaction was declined so I called the bank they told me the account was in a negative balance which should be impossible since I have opted for my account to never go into any overdraft situation, and I reported to the lady that the balance I was looking at had no -10.00 it did not show a negative balance.. she seemed to want to debate this issue and I let it go but again this month they seem to have an inaccurate balance and again tried to charge a small amount 5 dollars which was again declined however the lady called me and informed me of the declined charge and stated that there was a fee attached to the declined transaction that made the account again go into a negative and there would be a daily fee now for a 2 dollar fee that should not have been applied because the convince fee was attached to the charge that did not go through, and the bank is making a daily charge for an overdraft that yet again I say should be impossible, this is a debit atm card that should never make any overdraft
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